Effective date: November 6, 2025
Company: Credit Letter MVP LLC
Contact: support@creditletter.example [123 Main St, Madison, WI 53703]
Credit Letter MVP provides software that helps you generate credit related letters such as dispute, goodwill, and debt validation letters, and optionally mail them through a third party mailing provider, Lob. We are not a law firm and do not provide legal or financial advice. Results are not guaranteed.
You must be at least 18 and the rightful owner of the accounts and documents you submit. You agree to use the service only for lawful purposes.
You are responsible for the accuracy of information and documents you provide. Review every letter before you send it. If you choose mailing, you are responsible for the recipient name, address, and timing.
Keep your login secure. You are responsible for activity under your account. Tell us promptly about any suspected unauthorized access.
Pricing is shown before payment. Mailing fees include print and postage through Lob. Digital letter generation fees are earned when the letter is produced. Mailed letters cannot be recalled once submitted to Lob and are nonrefundable after submission. If a payment dispute arises, contact support and we will review job logs and mailing status.
You grant us a limited license to process your content solely to generate letters and to transmit letters and attachments to Lob for mailing. We do not claim ownership of your content.
No fraudulent impersonation, no unlawful disputes, no malware, no attempts to reverse engineer the service.
We may update features or suspend access for maintenance or security. We strive for high availability but do not guarantee uptime.
The service is provided as is. We do not promise any particular credit outcome or bureau action.
To the maximum extent allowed by law, our total liability for any claim is limited to the amount you paid in the three months before the event giving rise to the claim. We are not liable for indirect or consequential damages.
These terms are governed by the laws of Wisconsin. You agree to resolve disputes through binding arbitration administered by JAMS on an individual basis. Small claims court remains available. No class actions.
You may stop using the service at any time. We may suspend or terminate accounts that violate these terms or present security or fraud risks.
If we make material changes we will notify you. Continued use after the effective date means you accept the changes.
Support at support@creditletter.example or 123 Main St, Madison, WI 53703.